Online ISSN: 2515-8260

Keywords: Purchase intention, Perceived uniqueness, Perceived Emotional values, Perceived brand quality, Perceived Cost

Main Article Content

Aparajita Thakur, Shweta Chauhan, Mr. Lakshmaiah Botla

Abstract

The purpose of this paper is to examine that how the retailing strategies like advertising, store layout, sales promotion, and merchandising affect the customer satisfaction. Retail marketing strategies of two fashion retail stores Reliance Trends and Westside have been examined through 200 responses collected from customers visiting the stores to check the relationship between retailing strategies, customer satisfaction and brand preference. Findings of the study reveals that the retail strategies of the selected fashion retail stores positively influence the customer satisfaction. However, the differences between the strategies of the two selected stores were found to be insignificant. The present study is a valuable insight to understand the effectiveness of retail marketing strategies and how they can be useful in increasing customer satisfaction, boosting sales, and retaining old & attracting new customers.

Article Details