Online ISSN: 2515-8260

Emotional intelligence and its association with working environmental factors and spiritual intelligence: testing the instruments among Malaysian Ministry of Health government doctors

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Neong SC1 , Md Isa Z2 *, Abdul Manaf MR2 , Hassan J3 , Mohd Zain M4 , Mohamad AW5 , Ja’afar H6 , Abdullah SZ4 , Che Arifin, II4 , Dato’ Dr Hj. N. Anwar IT7 , Teo GS7

Abstract

Emotional intelligence has been cited as one of the innovations in this century particularly valuable in testing the low-order personality trait, of which is the trait model of emotional intelligence. Another set of emotional intelligence test lies in the ability model, which is not assessed in this study. This study investigates the trait emotional intelligence and its association with working environmental factors, namely organisational culture, cultural competence and cultural awareness; and spiritual intelligence among 166 doctors working in five different state hospitals in Malaysia. The state hospitals chosen were from the 5 different regions in Malaysia, namely the Hospital Pulau Pinang, Hospital Raja Perempuan Zainab 2, Hospital Kuala Lumpur, Hospital Sultanah Aminah Johor Bahru, and Hospital Umum Sarawak. The results showed that the Schutte Self-Report Emotional Intelligence Test (SSEIT), Competing Value Framework (CVF), Cultural Competence Assessment (CCA), Spiritual Intelligence Self-Report Inventory (SISRI), Interpersonal Support Evaluation List12 (ISEL-12), are significant, whereas Ten-Item Personality Inventory (TIPI) is mediocre in the Kaiser–Meyer–Olkin (KMO) test, and Bartlett’s test of sphericity shows that all aresignificant for Principal Component Analysis. The construct validity and reliability were tested for all these items and results were as shown. In conclusion, this pilot study has been successful in helping to form a desirable tool to measure emotional intelligence among doctors in government hospitals in Malaysia and its associated working environmental factors and spiritual intelligence.

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