In this paper, we present an outline of some factors impact while buying mutual fund. We deliberate level of satisfaction with respect in investors referred here as mutual fund. In precise, our motivation is to responsiveness of investing mutual fund. An efficient financial sector mobilizes savings and allocates it to those investments which yield the highest rate of return. Savings are the difference between income and consumption of mutual fund industry. An increase in the volume of real domestic savings means that resources that would have been used for consumption are released for investment. India has high level of saving rate because of high level of saving motives. Everyone seems to understand the basic principle of investment. Investment means the purchase by an individual of a financial or real asset that produces a return proportion to the risk assumed over some future investment period, for achieving this investor has to decide on how and where to deploy his/her saving. Saving motive is a desire to reserve certain mixture of income for future. The main objective of investor is to invest in different speculation avenues that deliver expected returns and help to chance the risk in future. There should be some motives for making investments. Employees give more importance to create more stand-in to meet the risk in future.We have categorised investors opinion regarding major deficiencies in the working of the mutual fund industry. We have given the opinion from the investors that can help in the deficiencies mutual fund. This means that retail investors will opt for mutual funds. Mutual funds saw record resource mobilization as investors lined up to take advantage of the stock market boom. The study was descriptive in nature. A structured questionnaire was distributed to all respondent. It was divided into two parts. The first one is demographic information; the second part was framed to know the infrastructure, Customer satisfaction and performance in mutual fund. In this Excel and SPSS statistical tool was used to analysis the data and findings were presented through graphs and charts with interpretation.