Online ISSN: 2515-8260

Keywords : Business Intelligence (BI)

Business Intelligence (BI) Application in Open-source Content Management System (CMS): A Review

Harnisa Azrin HAKIMI; Sharifalillah NORDIN

European Journal of Molecular & Clinical Medicine, 2021, Volume 8, Issue 2, Pages 124-143

This paper reviews the development of the business intelligence (BI) platform in
the web application system based on the open-source content management system (CMS):
WordPress, Joomla, and Drupal. The open-source CMS mostly used by companies for their
websites and web application systems, while the BI application used by companies to
analyze the information needed for decision-making. The BI application involves data
visualization (DV) techniques that displayed in a visual chart or dashboard, which can
effectively improve the interpretation capabilities of data. However, the open-source CMS
cannot easily be integrated with commercial BI software, and most commercial BI tools are
expensive and require the purchase of copyright. In this study, the existing DV plugins,
extensions, and modules in WordPress, Joomla, and Drupal are reviewed and analyzed for
developing the BI application in the system. The aimed result for this study is to find out
which open-source CMS between WordPress, Joomla, and Drupal is the best used for
developing the BI platform in the web application system by using their DV plugins,
extensions, and modules.