Abstract

Background
Workplace violence (WPV) is a serious worldwide concern, especially for health care professionals when
compared with workers in other industries. Violence in the health care sector harms both patients and health
care professionals and causes enormous economic losses. Victims of WPV show signs of anxiety, depression,
and low efficiency in their work performance, which may decrease the quality of the service that they provide.
Among health care professionals, nurses who have direct contact with patients face numerous risks related to
WPV. Therefore, it is important to recognize risk factors that can be used to reduce the incidence of WPV
against nurses. Emergency healthcare workers (HCWs) have a high risk of exposure to violence with negative
personal consequences. Violence is an occupational hazard in hospitals. Occupational researches have gradually
shifted focus from traditional, visible environmental risk factors, such as physical, chemical, biological exposure
or ergonomic problems, to the invisible, psychological harm that maybe present in the workplace.
Aim of the study: To assessment of Prevalence of Workplace Violence among and Nurses and Physicians at
Emergency Department in Primary Health Care Centers and confirm the factors influencing such violence.
Method: Cross-sectional analytical study has been conducted at emergency departments (EDs), Primary Health
Care Centers in Makkah city, during data collection period 2019, the total sample has been (400) nurses and
physicians.
Results: Regarding the age the highest age were (35.0%) were (30-40) years and the data ranged from (22-57)
by mean ±SD (38.315±9.816), were females (57.0%)while males. The majority of the participated nurse were
(67.0%), followed by doctor were (33.0%). Regarding the qualification, the majority of participated heave
Bachelor were (28.0%) followed by Resident (21.0%), the participated experience in from 6-10 years were (31.
0%).More than half of the participants were yes to physical or verbal violence and their percentage was (75.
0%).Conclusion: Workplace violence was prevalent, and verbal abuse was the commonest type among HCWs in
emergency departments of PHC. Workplace violence, a possible cause of job stress, has recently become an
important concern in occupational health. Almost half of the ED nurses and physicians experienced one or more
WPV incident.