Online ISSN: 2515-8260

Keywords : quality management

Developing Quality-conscious Professionals Through the Basics of Quality Management Course: Students’ Expectations

Ahmad Zamri Mansor

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 3, Pages 876-884

The course "Basics of Quality Management", an elective and liberal course for undergraduate level in UKM. The course represents an important effort in producing quality conscious professionals who will be able to utilise the knowledge for the betterment of the organisation and society. The study is guided by the following research questions: (1) What is students’ expectation in learning about quality management concepts?, and (2) How does this course add value to the students’ future career? Research participants consist of 62 undergraduate students from different faculties who registered in this course in the first week of the semester. This study employed qualitative method, where research participants were asked open ended questions in Google Form. Their responses were then analysed into themes. Their expectation in learning the course can be categorised into three themes: that they expect this course would enable them to (1) understand quality concepts; (2) be more quality conscious, and (3) solve quality-related problems related in theri personal and professional domains. Regarding the value-added importance of this course, three themes emerged, that (1) to prepare for their future highly specialized and sensitive nature of their future career; (2) to add competitiveness nature of their aspired new business venture, and (3) to inculcate quality in their professional life. This study serves as an opportunity to gain insight into student perspective into their choice of this course as one of their elective and how this course can add value to their future career.


Shavkat Alimov

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 2, Pages 480-489

This article discusses the importance of quality management in manufacturing enterprises. The impact of the ISO 9001 Quality Management System on the sustainability of manufacturing enterprises is also presented. The research studied statistical methods of quality control and their details. The study concluded the following:
a) the importance of statistical methods and experimental design methods for the analysis of numerical data;
b) the importance of the operational application of simple graphical, statistical methods for quantitative research instead of using more complex calculation methods after the experiment is completed;
c) to obtain all the benefits of using statistical methods, it is important that personnel involved in product research participate in the statistical analysis. This contributes to the early detection and elimination of any cause of possible deviations.