Online ISSN: 2515-8260

Author : Ashfaq, Muhammad

The Impact of Workplace Spirituality on Turnover Intentions in Malaysian Banking Sector

Muhammad Ashfaq; Ts. Dr. Hj. Ishamuddin Mustapha; Sobia Irum

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 3, Pages 197-219

The purpose of this paper is to provide a hypothesized model which investigates the relationship of workplace spirituality and turnover intentions in the banking employees of Malaysia. This study was conducted on managerial employees of banking sector of Malaysia. Sample was drawn from different commercial banks operating in Malaysia for this study. A total of 381 usable returns were collected for the analysis. Structural equation model (SEM) through PLS were implemented to obtain the best fit model and to determine the role of Workplace spirituality to improve the turnover intentions in banking employees. As predicted, the hypothesized model best fits the data. The results of direct relationship analysis and SEM also contribute to the clarification of the causal relations between workplace spirituality and turnover intentions in banking employees. Moreover, the results revealed that the influence of workplace spirituality on turnover intention was significant in banking environment in Malaysia. Research limitations/implications – The results of this study might only be generalized to banks and similar contexts. Moreover, although the sample of the study was yielded from sample in Malaysian banking sector, the common methods bias might be a problem in generalizing the results. Workplace spirituality is the concept though which Banks can retain and their employees and workplace spirituality also helps the organizations to reduce the negative work attitude for employees. The results also helps the decisions makers to focus on building training programs in order to understand the benefits of enriching spiritual environment and be more supportive of spirituality movement. Furthermore, organizations can design some of activities that make work environment more meaningful.
This study is unique as it is the first that examined theoretically and empirically the influence of workplace spirituality on turnover intentions especially in the banking environment.

Career Management and Work Behavior in Malaysian Banking Sector Perspective

Muhammad Ashfaq; Fadillah ismail; Sobia Irum

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 3, Pages 116-132

Career management is a very important, sensitive and a key factor for both employer and employee. Because both want to grow, develop and successful in present and future as well. Along with career management turnover intention is also a point of concern for employer and employees. Turnover intention is increasing day by day in top talented employees and in organizations as well. Both the factors career management and turnover intention are always keep in the consideration of the researchers. The present study was aimed at understanding the concept of individual career management and organizational career management in the context of Malaysian banking sector. Literature supports the concept that individual career management and organizational career management are interlinked concepts and it has the linkage with the turnover intention as well. Banking sector the world over is facing the issue of employee turnover and Malaysian banking sector is no exception. Therefore, the present study is aimed at exploring to deal with this burning issue with the help of career management practices and its impact on turnover intention. Data was analyzed by using PLS-SEM. The results of the study have important implications for the banks to deal effectively with the existing problem of employee turnover. Overall the proposed model of this study shows high explanatory power in understanding the concepts of career management to reduced turnover intention in Malaysian banking sector.

Increasing Challenge of Turnover Intention in Banking Sector of Pakistan

Muhammad Ashfaq; Fazlulaini Mohd Yunus Yunus; Syed Ahmad Gillani; Hamad Raza Zaidi; Sobia Irum

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 3, Pages 101-115

Profitability and competitiveness cannot be gained without the proper utilization of workforce. Modern day organizations are experiencing difficulties to retain and engage their competent employee. The intention to quit or turnover intention of the employee has been a prime area of concern for the banks as the labour market exhibited a shortage of workforce that is competent as well as qualified. Banks witnessed a growing phase with intense competition from newly entered private and foreign banks. In this scenario employees may switch their jobs in the wake of better compensation and growth opportunities offered. Therefore, there is a need to study new and improved management concepts like workplace spirituality (WPS) to improve the workplace and make the employees more committed. This study explores the relationship of WPS on employee’s behavioral outcomes like turnover intention in Pakistani banking sector. The mediation of psychological contract in this relationship is also the focus of this research. Top five banks have been chosen for the study. The selection of top five banks was based on the number of employees. The main focus of this research is to find out that how the concept of workplace spirituality can help the baking sector to lower down the turnover intention of their employees by fulfillment of the psychological contract in the context of Pakistani banking sector. Data were analyzed by using PLS-SEM as used by past researchers like Chin (2012). Sample size was 338 and questionnaire distribution was done in different branches of top five banks of Pakistan for the purpose of data gathering. Simple random sampling was used for distribution of questionnaire. Overall results show the positive linkage of WPS and psychological contract on the employee’s turnover intention of banking employees. This research endeavor is an attempt to provide the useful insight into the concept of WPS, psychological contract and employees turnover intentions.